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Customer Records List and Edit Views

Customers are often referred to as Debtors or Accounts Receivable. They represent individuals or businesses that owe money for goods or services provided.

All the relevant Customer information can be entered in BOS, including contact details, addresses, registration information, and credit terms. 

There are two Views in BOS. List View displays a list of Customers with names and key information. Edit View allows users to add or edit Customer information (if they have the required authority).

Navigation: Main Menu > Setup > Customers


List View: Default 


Buttons Explained 

ButtonDescription
ViewGenerates a list of entries as per the selected data filters.
Arrow on View Button Reset Data Filter > Resets all the data filters.
RecentA dropdown list of recently viewed records for quick-access to those records.The button is supressed if there are no recent items.
NewCreates a new transaction.
OutputPrints, previews, or exports the selected report if Output Templates are added.
Provides for list reports to be exported in .xlsx format in List Views.
ActionsAllows for changes to be made to multiple records that can be selected using Ctrl + Left Click.

The option is:
Format: Formats the description so each word starts with an uppercase letter, and the rest is in lowercase.
MenuViews
– Default
– Accounting
Settings
User Access
Edit Statuses
Edit Attributes
– Edit Accounting (VAT TypesCurrenciesCredit TermsAccounts
Edit Billing Methods
Edit Groups
Edit Positions
Layout

Filters Explained 

FilterDescription
SetA dropdown list with date options (e.g. No Date, Today, This Year).
Navigational ArrowsAdjusts the Date in the direction of the arrow.
Date … to …Allows users to set their own Dates (based on the selection under Set).
Created Radio ButtonIf selected, the Date will reflect records created during the selected period.
Updated Radio ButtonIf selected, the Date will reflect records updated during the selected period.
GroupA dropdown list allowing users to display All or a specific Group’s entries.
RepA dropdown list of Reps for users to select one or all.
StatusCheckboxes. Only entries with the checked statuses are displayed. If no boxes are checked, all the entries are displayed.

Fields Explained 

FieldDescription
Field Chooser (*)Allows users to add or remove columns.
IDThe system-generated number for the entry.
StatusThe current Status of the entry.
NameThe customer’s Registered Name.
Known AsThe customer’s Trade Name.
Reg No.The customer’s Registration Number.
CodeThe customer’s Code.
GroupsThe Group/s that the customer is in.
RepThe selected Representative for the customer.
AccountsThe Contact Person for accounts.
Currency The customer’s Currency.
VAT No.The customer’s VAT Registration Number.
CreatedThe date on which the entry was created.
UpdatedThe date on which the entry was updated.
Updated ByThe User who last updated the entry.
WidgetA submenu, which can also be accessed by right clicking the entry, with the following functions:

View/Edit Notes & Attachments: Opens any notes or attachments on the right.
Edit Contact: Opens the Edit Contact form.

List View: Accounting 


Buttons Explained 

ButtonDescription
ViewGenerates a list of entries as per the selected data filters.
Arrow on View Button Reset Data Filter > Resets all the data filters.
RecentA dropdown list of recently viewed records for quick access to those records.
The button is supressed if there are no recent items.
New Creates a new transaction.
Output Prints, previews, or exports the selected report if Output Templates are added.
Provides for list reports to be exported in .xlsx format in List Views.
MenuViews
– Default
– Accounting
Settings
User Access
Edit Statuses
Edit Attributes
– Edit Accounting (VAT TypesCurrenciesCredit TermsAccounts
Edit Billing Methods
Edit Groups
Edit Positions
Layout

Filters Explained 

FilterDescription
SetA dropdown list with date options (e.g. No Date, Today, This Year).
Navigational ArrowsAdjusts the Date in the direction of the arrow.
Date … to …Allows users to set their own Dates (based on the selection under Set).
Created Radio ButtonIf selected, the Date will reflect records created during the selected period.
Updated Radio ButtonIf selected, the Date will reflect records updated during the selected period.
GroupA dropdown list allowing users to display All or a specific Group’s entries.
RepA dropdown list of Reps for users to select all or a specific rep.
StatusCheckboxes. Only entries with the checked statuses are displayed. If no boxes are checked, all the entries are displayed.

Fields Explained 

FieldDescription
Field Chooser (*)Allows users to add or remove columns.
IDThe system-generated number for the entry.
StatusThe current Status of the entry.
NameThe customer’s Registered Name.
Known AsThe customer’s Trade Name.
Reg No.The customer’s Registration Number.
AccountsThe Contact Person for accounts.
TermsThe customer’s Terms (e.g. 30 Days, COD)
Credit LimitThe customer’s Credit Limit.
Billing MethodThe customer’s Billing Method (e.g. EFT, Debit Order)
CurrencyThe customer’s Currency.
VAT TypeThe VAT Type selected for the customer
VAT No.The customer’s VAT Registration Number.
CreatedThe dateon which the entry was created.
UpdatedThe dateon which the entry was updated.
Updated ByThe User who last updated the entry.
WidgetA submenu, which can also be accessed by right clicking the entry, with the following functions:

View/Edit Notes & Attachments: Opens any notes or attachments on the right.
Edit Contact: Opens the Edit Contact form.

Edit View 

  • When you click New (button) to create a Customer you are given the same form as creating a new Contact > Entity.
  • The Customer interface differs from the Contacts interface in these respects:
    • The form shows Edit Customer as the title.
    • The Customer Attributes are already added.
    • The VAT and Currency Attributes are already added.
    • There is only one Edit Statuses option on the Menu (button) for customer statuses.

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