Admin – Subscribers and Languages

Subscribers are clients who are subscribed to QuickEasy’s services.
These tutorials explain how to manage subscribers.

Navigation: BOS Tools > Admin (BOS) > Right click a database

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How to Add a Subscriber

1. Open BOS Tools.
2. Click Admin (BOS) (tile menu option).
3. Click New (button).
4. Fill in the information on the popup as follows:
   1. Name = Type a name for the subscriber.
   2. Sub Type = Select Standard or Premium from the dropdown list.
   3. Max Users = Type the maximum number of users that are allowed on the desktop app.
   4. Expiry = Type an expiry date for the trial version.
   5. Click Add Default User (button) to add a user (e.g. yourself) and complete the details on the poup as follows:
      • Name = Type the name of the default user.
      • Email = Type the email address of the default user.
      • Click Done (button).

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How to Edit a Subscriber

The available functions depend on your user access to BOS Tool features.

1. Open BOS Tools.
2. Click Admin (BOS) (tile menu option). 
3. Click Edit (button).
4. Make any changes as needed (fields can be overtyped, or different options selected from the dropdown lists).
5. Click Save (button).
6. Changes can also be made by right clicking a subscriber and selecting an option from this context menu:
   • View/Edit Users
   • View/Edit Databases
   • View/Edit Storage Info
   • Assign Languages
   • Suspend
   • Max User Audits
   • Login Audits
   • Delete

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How to Suspend a Subscriber

1. Open BOS Tools.
2. Click Admin (BOS) (tile menu option). 
3. Right click the applicable Subscriber and select Suspend from the context menu.
4. Click Save (button).
   • Note: The subscriber’s Status is changed to Disabled.
   • Note: The applicable Users are sent an email notifying them of the suspension.

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How to Add an Agent to a Subscriber

• An agent is the person who manages and supports the subscriber.
• The agent must be a subscriber (user) and authorised to use BOS Tools with the same email address being used to access BOS Desktop and BOS Tools.
• Agents must use their BOS Subscriber (user) passwords to log into BOS Desktop. A list of their databases will be displayed for selection.

1. Open BOS Tools.
2. Click Admin (BOS) (tile menu option). 
3. Click Edit (button).
4. Click the dropdown list next to applicable subscriber in the Agent column and select a user.
5. Click Save (button).

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How to View / Edit Users

1. Open BOS Tools.
2. Click Admin (BOS) (tile menu option). 
3. Right click the applicable Subscriber and select View/Edit Users from the context menu.

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How to View / Edit Databases

1. Open BOS Tools.
2. Click Admin (BOS) (tile menu option).
3. Right click the applicable Subscriber and select View/Edit Databases from the context menu.

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How to Assign Languages

When a language is added to a subscriber, check that the master dictionary is translated (see topic below).

1. Open BOS Tools.
2. Click Admin (BOS) (tile menu option). 
3. Right click the applicable Subscriber and select Assign Languages from the context menu.
4. Add a language by clicking it in the Available section and moving it with the arrows to the Selected column.
5. Remove a language by clicking it in the Selected section and moving it with the arrows to the Available column.
6. Click OK (button).

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How to Translate the Master Dictionary

Warning: The translations are slow. It might take an hour or two and displays Not Responding while it is busy translating. Alternatively, only translate about 50 words at a time (will most likely take as long, but you at least know it is not hanging).

When translations are manually added, using the BOS Tools interface, they are locked which is indicated by a checkbox in the Locked column. When the database is refreshed to look for new or unused terms, the locked entries are not checked or removed.

1. Open BOS Tools.
2. Click Language Editor (tile menu option).
3. Select the applicable language from the dropdown list next to Select a language.
4. Click View (button).
5. Select all the untranslated entries.
6. Click Translate (button).
7. If you speak the language, check and edit the text where necessary.
8. Select all the entries again.
9. Select an applicable status from the dropdown list.
10. Click Set Status (button).

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Learn More

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