Service Manager

Service managers and tickets are used to manage processes, and to track time and costs.

Service Tickets List View Interface

Explains the interface for displaying a list of service tickets.

Explains the interface from which service tickets are created.

These tutorials explain how to create and manage service tickets.

Explains the interface that lists all the created Service Types. Service Types determine the fields available for service tickets.

Explains the interface from which Service Types are created. Service Types determine the fields available for service tickets.

These tutorials explain how to create and edit Service Types. Service Types determine which fields are available to Service Tickets.

Explains the Project Templates interface. Projects are part of the service manager.

These tutorials explain how to create Project Templates.